Real lessons from six years in the field — implementation war stories, project management insights, and thoughts on technology in the club industry.
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The most underestimated challenge in any implementation isn't the technology — it's the people.
Disconnected systems across F&B, golf, and membership don't just slow things down — they cost money.
After months of planning, go-live is where projects succeed or fall apart. Here's what I do differently.
Everyone focuses on the features. Nobody talks about the data. Until something goes wrong.
Implementation success is 30% technology and 70% people management. Here's how I think about it.
I use both every day. Here's an honest look at which one earns its place in my workflow.
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