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Real lessons from six years in the field — implementation war stories, project management insights, and thoughts on technology in the club industry.

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Implementation Leadership · March 2025

When Departments Clash: Navigating Internal Politics During Software Implementations

The most underestimated challenge in any software implementation isn't the technology. It's the people. Specifically, it's the tension between departments that have been doing things their way for years — and the change that a new system demands. After six years of managing these situations, here's what I've learned.

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Implementation Leadership

When Departments Clash: Navigating Internal Politics During Software Implementations

The most underestimated challenge in any implementation isn't the technology — it's the people.

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Club Industry · Coming Soon

The Hidden Cost of Manual Billing: Why Country Clubs Are Moving to Integrated CRM

Disconnected systems across F&B, golf, and membership don't just slow things down — they cost money.

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Project Management · Coming Soon

Go-Live Day: The PM's Playbook for a Smooth Software Launch

After months of planning, go-live is where projects succeed or fall apart. Here's what I do differently.

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Data Migration · Coming Soon

Why Data Migration is the Most Underestimated Phase of Any Implementation

Everyone focuses on the features. Nobody talks about the data. Until something goes wrong.

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Client Relations · Coming Soon

Why the Best Project Managers Are Part-Consultant, Part-Therapist

Implementation success is 30% technology and 70% people management. Here's how I think about it.

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Tech Review · Coming Soon

iPhone 15 Pro Max vs Samsung S25 Ultra: A PM's Daily Driver Comparison

I use both every day. Here's an honest look at which one earns its place in my workflow.

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